Privacy Policy

Effective Date: April 9, 2026

This Privacy Policy describes how Trevi Pools and Spas ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you visit or interact with our website at https://calgarypoolinstallers.com ("Website"). We are committed to protecting your privacy and complying with applicable privacy laws, including the Personal Information Protection Act (PIPA) of Alberta and, where applicable, the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.

1. Information We Collect

We collect several types of information to provide and improve our services:

Personal Information: This includes information that can identify you as an individual, such as your name, email address, phone number, mailing address, or other information you voluntarily provide through contact forms, account registration, or communications with us.
Usage Data: We automatically collect certain information about your interaction with our Website, such as your IP address, browser type, device information, pages visited, time and date of your visit, and referring website addresses.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, analyze Website usage, and improve our services. For more details, please refer to our Cookie Policy section below.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our Website and services
To respond to your inquiries, requests, or customer service needs
To personalize your experience and improve our Website
To analyze Website usage and trends to enhance functionality and user experience
To send you updates, marketing communications, or information about our products and services (you may opt out at any time)
To comply with applicable laws, regulations, and legal obligations
To protect our rights, property, or safety, and that of our users or others

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, or providing services to you, such as website hosting, analytics, or marketing. These providers are obligated to protect your information and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, subject to confidentiality agreements and applicable privacy laws.
With Your Consent: We may share your information with third parties if you have provided your consent.

4. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the right to access, correct, update, or delete your personal information held by us. You may also have the right to withdraw your consent to certain processing activities, subject to legal or contractual restrictions.

To request access to, correction, or deletion of your personal information, please contact us at [email protected].
You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.
You can manage your cookie preferences through your browser settings. See our Cookie Policy section below for more information.

6. Cookie Policy

Our Website uses cookies and similar technologies to enhance your browsing experience, analyze usage, and deliver personalized content. Cookies are small data files stored on your device. You can control or disable cookies through your browser settings; however, disabling cookies may affect the functionality of our Website.

By using our Website, you consent to our use of cookies as described in this Privacy Policy. For more information about cookies, visit www.allaboutcookies.org.

7. Third-Party Services

We may use third-party services such as analytics providers (e.g., Google Analytics) to help us understand how visitors use our Website. These third parties may collect information about your use of our Website through cookies and similar technologies. Their use of your information is governed by their own privacy policies.

Our Website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected]. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information as required by applicable law.

9. International Users

Our Website is operated in Canada and is intended for users in Canada. If you are accessing our Website from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada, where data protection laws may differ from those in your jurisdiction. By using our Website, you consent to the transfer of your information to Canada.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised effective date. Your continued use of our Website after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Business Name: Trevi Pools and Spas
Website: https://calgarypoolinstallers.com
Business Address: 6325 11 St SE, Calgary, AB T2H 2L6, Canada
Email: [email protected]

We will make every effort to address your inquiry promptly and in accordance with applicable privacy laws.